Website operator and scope

SalesPrice Quote Desk is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, South Africa. This privacy policy applies to personal information processed through this website for published list prices, written quotation requests, finance estimate requests and related contact records.

This policy is intended to align with the Protection of Personal Information Act, 4 of 2013, as amended, and any other South African law that governs the lawful handling of personal information. By using this site and sending information through our contact form, you acknowledge that the operator may process that information for the purposes described below.

Information we collect

The information collected depends on what you choose to submit. In most cases it is limited to details needed to identify the enquirer, understand the machinery requirement and prepare a written quotation or estimate.

Name and surname
Company or trading name
Town, province and delivery area
Contact details provided in the form submission
Machine interest, options and pricing requirements
Finance estimate inputs where these are supplied by you
Website usage data such as browser, device and page activity collected through standard server logs or analytics tools

Where you submit information about another person, you are responsible for ensuring that you are permitted to share it for the relevant quotation or purchasing purpose.

Purpose for processing personal information

Personal information is processed only where there is a lawful reason to do so. The main grounds are your consent, the need to take steps at your request before a transaction is concluded, compliance with legal duties and the operator’s legitimate business interests in running a quotation and pricing website.

To answer enquiries about list prices and machine configurations
To prepare written quotations for CNC routers, woodworking and shopfitting machinery and related accessories
To estimate finance figures where requested
To keep a record of pricing discussions, specifications and quotation revisions
To improve the content, accuracy and administration of the website
To meet accounting, tax, fraud prevention and legal record-keeping obligations

Personal information is not collected for clearance campaigns or ex-demo specials, as those are not part of this site’s scope.

Sharing and disclosure

Information is shared only where it is reasonably necessary for the purposes above, where the law requires it, or where you have agreed to that disclosure. The operator does not sell personal information as a standalone product.

Information may be shared with service providers that assist with website hosting, form handling, analytics, administration, finance-related estimate support and quotation processing. It may also be disclosed to professional advisers, regulators, courts or public authorities where a lawful basis exists.

Where an operator or contractor processes information on behalf of Astros Marketing (Pty) Ltd, that party is expected to handle the information confidentially and with appropriate security safeguards.

Retention and security safeguards

Records are kept only for as long as there is a lawful business or legal need to retain them. Quotation records, configuration notes and related correspondence may be kept for a reasonable period to manage repeat price checks, compliance duties, disputes and internal administration.

Reasonable technical and organisational measures are used to protect personal information against loss, unauthorised access, misuse, alteration or unlawful destruction. No internet transmission or storage method can be guaranteed completely secure, but practical safeguards are applied to reduce risk.

Access control for authorised personnel and contractors
Password and system security measures
Managed hosting and platform safeguards where applicable
Administrative controls over who may use quotation records

Your rights under POPIA

Subject to POPIA and any other applicable law, you may ask to access, correct, update or delete personal information held about you. You may also object to certain processing, withdraw consent where consent is the basis for processing, or lodge a complaint with the Information Regulator if you believe your information has been handled unlawfully.

Requests relating to personal information may be submitted through our contact form. Before acting on a request, the operator may need enough information to verify identity and confirm the scope of the request.

This policy may be updated from time to time to reflect legal, operational or website changes. The current version published on this page applies from the date it is posted.